At ace77, we believe privacy is more than just a word — it is a genuine commitment. Every piece of information you share with us is safeguarded with the utmost integrity, using the latest encryption technology and rigorous security procedures.
This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a member of the ace77 platform. Please read it carefully so you fully understand your rights.
All data transmitted between your device and the ace77 servers is protected by 256-bit SSL encryption — the same level of security used by international banking institutions. No third party can intercept or read your information while in transit.
Our KYC (Know Your Customer) process ensures that only verified members can access accounts, make deposits, and withdraw funds. This protects you from identity fraud and unauthorised access to your account by third parties.
Your personal data is stored on dedicated servers equipped with multi-layered firewalls, intrusion detection systems (IDS), and active 24/7 monitoring. Both physical and digital access to the servers is restricted to authorised personnel only.
Ace77 has never and will never sell, lease, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely for platform operations and legal compliance.
You have the right to access, correct, and delete your personal data at any time. Through your account settings or by contacting our support team, data updates and deletions are processed within the stipulated timeframe.
Our data handling practices are aligned with the principles of Malaysia's Personal Data Protection Act (PDPA) 2010. We take every privacy-related legal obligation seriously to ensure your rights as a user are always protected.
Welcome to the ace77 Privacy Policy page. We understand that your trust is the most valuable asset we hold. As such, we take a transparent and responsible approach in every aspect of handling our members' personal data.
This Privacy Policy applies to all users of the ace77 platform — covering the official website at ace77.pw, mobile apps for Android and iOS, and all related services provided by ace77. It explains the types of data we collect, why we need it, how it is used, and the steps we take to protect it.
Ace77 operates as a licensed entertainment and wagering platform, and we are bound by various regulatory obligations that require us to collect and process members' personal information. Nevertheless, we always strive to collect only the data that is truly necessary and nothing more.
Ace77 collects your personal information through several channels — during registration, during platform use, and during the KYC process. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identification card number | Mandatory |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account number, bank name, transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, OS | Automatic |
| Usage Data | Game history, wagering patterns, login timestamps | Automatic |
| KYC Documents | Copy of ID card, utility bill, verification selfie | Upon Request |
We do not collect sensitive data such as health information, political affiliations, or religious beliefs unless there is a specific legal requirement to do so. All data collected is for purposes clearly stated in this Privacy Policy.
The personal data we collect is used exclusively for purposes directly related to the provision of ace77 services. The following are the primary uses of your data:
For marketing communications such as promotional offers and bonuses, we will only contact you if you have provided explicit consent during registration or through the communication preference settings in your account.
Ace77 maintains a strict policy on data sharing. We do not sell or disclose your personal information to external parties for commercial purposes. However, there are limited situations where data sharing is necessary and legally permissible:
Protecting your data is our absolute priority. ace77 continuously invests in the latest security infrastructure to ensure your information remains protected against increasingly sophisticated cyber threats.
Security measures we have implemented include:
As an ace77 member, you have certain rights regarding your personal data that we fully respect. The following are the rights you hold:
To exercise any of the above rights, please contact the ace77 customer support team via Live Chat or email at [email protected]. We will process your request within 14 business days.
Ace77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The following are the types of cookies we use:
Ace77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are our data retention guidelines:
When data is no longer needed and there is no legal requirement to retain it, ace77 will securely delete or anonymise that data using industry-recognised methods. Data copied into backups will also be deleted in the next backup cycle.
Ace77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any changes will take effect immediately upon publication on this page.
In the event of significant changes that affect your rights, we will notify you via:
The "Last Updated" date at the top of this page will always reflect the latest version of our policy. If you have any questions about the changes made, do not hesitate to contact our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help. The ace77 Data Privacy Officer (DPO) team can be reached through the following channels:
We are committed to addressing every privacy-related query seriously and within the stipulated timeframe. Your trust is our priority, and we will never take lightly any concerns you raise regarding the security of your personal data.