Terms and Conditions ace77 — Platform Rules

Welcome to ace77, an online entertainment and wagering platform operating under an officially recognised international licence. These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and ace77 ("Platform", "We").

By accessing, registering for, or using any part of the ace77 platform — including the website, mobile app, or any related services — you explicitly and unconditionally agree to be bound by these Terms and Conditions, the Privacy Policy, and all applicable game rules.

Ace77 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this page periodically to ensure you remain informed of the latest terms in effect.

To register and use ace77 services, you must fully meet the following eligibility requirements:

• Must be at least 18 years old on the date of registration.
• Is a legally competent individual capable of entering into a valid and binding agreement.
• Not a citizen or resident of a jurisdiction that prohibits participation in online betting activities.
• Not currently enrolled in a voluntary self-exclusion programme from any recognised gambling platform.

Upon registration, you are required to provide accurate, complete, and up-to-date information. ace77 reserves the right to request identity verification documents (KYC) at any time to verify the information provided. The KYC process includes verification of your identification card, proof of address, and any other relevant supporting documents.

Ace77 also reserves the right to decline any registration application from any individual without providing a reason, at our absolute discretion.

Your ace77 account is for your personal use only. You are prohibited from sharing login credentials, transferring your account, or allowing any third party to access your account for any reason.

You are fully responsible for:

• Keeping your username and password confidential.
• All activity occurring under your account, whether authorised by you or not.
• Notifying ace77 immediately through the customer support channel if you suspect your account has been accessed without authorisation.
• Ensuring the personal information in your account remains accurate and up to date.

Ace77 uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers. However, account security also depends on your own personal security practices.

Ace77 supports a variety of deposit methods suited for users in Malaysia, including FPX (online bank transfer), DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All deposits are processed instantly and credited to your ace77 account within minutes.

• Minimum and maximum deposit limits vary depending on the selected payment method.
• All deposits must be made using a bank account or digital wallet registered in the member's own name — third-party deposits are not accepted.
• Ace77 does not charge any processing fees for deposits; however, your bank or eWallet operator may apply their own charges.
• Any attempt to make a deposit using unlawfully obtained payment methods will be reported to the relevant authorities.

Withdrawals from your ace77 account are subject to the following policies and procedures established to ensure the security and validity of every transaction:

• Withdrawals may only be made to a bank account or digital wallet registered under the member's own name — the same method used for deposits.
• KYC verification must be fully completed before your first withdrawal request can be processed.
• Withdrawals are typically processed in under 5 minutes once approval is granted by our finance team.
• Minimum and maximum withdrawal limits are displayed in the withdrawal section within your account.
• Ace77 reserves the right to request additional supporting documents for withdrawals exceeding certain limits for anti-money laundering (AML) compliance purposes.

Ace77 offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to the following specific terms:

• Each bonus carries its own rollover requirements (wagering requirements) that must be met before bonus funds can be converted to cash or withdrawn.
• Bonuses may only be claimed once per eligible offer, unless otherwise stated in the relevant promotion terms.
• Ace77 reserves the right to revoke any bonus granted if there is evidence of abuse, fraud, or breach of terms.
• Bonuses are non-transferable between accounts or to third parties.
• The bonus validity period is as stated in each offer — expired bonuses cannot be reactivated.
• Wagering using certain methods (such as opposing bets in multiplayer games) may not qualify toward rollover requirements.

Ace77 is committed to fairness and transparency across all games offered. The following general rules apply to all game categories on our platform:

• All games use a Random Number Generation (RNG) system that has been audited and certified by an internationally recognised independent body.
• The Return to Player (RTP) percentage for each game can be found in the respective game information.
• Sports betting is subject to specific rules set by the sports providers, including rules regarding voided bets and postponed matches.
• Game results generated by the system are final. Any dispute regarding game results must be submitted within 48 hours after the game concludes.
• Ace77 reserves the right to void any bets or game rounds that occur as a result of technical disruptions, software errors, or unforeseen circumstances.

In the event of a technical disruption during an active game, ace77 will follow a fair resolution procedure. Wagers involved in the technical disruption will be returned to the member's account within a reasonable timeframe.

To maintain a safe, fair, and enjoyable environment for all members, the following are strictly prohibited on the ace77 platform:

• Use of automation software, bots, scripts, or any other technology intended to manipulate or exploit games.
• Colluding with other members to gain an unfair advantage in multiplayer games.
• Money laundering or any suspicious financial activity conducted through the ace77 platform.
• Providing false or misleading information during registration or the KYC process.
• Owning or using multiple accounts.
• Abuse of the bonus or promotion system with the intent to gain an unfair advantage.
• Any form of threats, harassment, or disrespectful behaviour directed at ace77 staff or other members.

Ace77 takes our responsibility for the protection of your personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with Privacy Policy us for our comprehensive guide.

In summary, your data is used for the following purposes:

• Identity verification and compliance with KYC requirements.
• Processing financial transactions securely.
• Provision of effective customer support services.
• Improving the user experience based on usage patterns.
• Compliance with applicable legal and regulatory obligations.

Ace77 will not sell, lease, or disclose your personal data to third parties for marketing purposes without your explicit consent. Please read Privacy Policy us for full details on how we handle your data.

Ace77 provides its platform on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee that the service will always be free from interruptions, errors, or imperfections.

• Ace77 is not liable for any indirect, incidental, or consequential losses arising from the use of, or inability to use, the platform.
• Ace77's total liability to any member is limited to the amount deposited by that member within the 30 days prior to the claim being made.
• Ace77 is not liable for any losses resulting from internet connection failures, power outages, or external factors beyond our control.

Ace77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our absolute discretion. Changes take effect immediately upon being posted on this website.

Ace77 will endeavour to notify members of material changes via in-account notifications or email to the registered address. However, it remains your responsibility to review these Terms and Conditions periodically.

Continued use of the ace77 platform following any changes to the terms constitutes unconditional acceptance of the amended terms.

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions, the ace77 customer support team is available to assist you at any time.

• Live Chat: Available 24/7 directly within the ace77 app or on our website.
• Email: [email protected] (response within 10 minutes)
• FAQ: Please visit the FAQ us for an immediate response.

For issues related to responsible gaming or self-imposed limits, please visit the Responsible Gaming us for the information and assistance you need.